A number of theories and approaches to study leadership have been developed. There are broadly three theories of leadership.
- Trait Theory
- Behavior Theory
- Contingency Theory
(a) Trait
Theory
This theory of studying leadership is
taken into consideration to analyze the personal, psychological and physical
traits of strong leaders. The assumption made in this theory was that some
basic traits or set of traits differentiates leaders from non-leaders. For
example, the leadership traits might include intelligence, assertiveness, above
average height, self-confidence, initiative and understanding of interpersonal
human relations. The existence of these traits determines the importance of
leadership. Possession of these traits helps the individuals to gain possession
of leadership. Since all individuals do not have these qualities, only those
who have them would be considered potential leaders.
Some of the weakness of this theory is:
- All the traits are not identical
with regard to essential characteristics of a leader.
- Some traits may not be inherited,
but can only be acquired by training.
- It does not identify the traits
that are most important and that are least important for a successful
leader.
- It does not explain the leadership
failures, in spite of the required traits.
- It has been found that many traits
exhibited by leaders are also found among followers without explaining as
to why followers could not become leaders.
- It is difficult to define traits
in absolute terms.
- Thus, the trait theory has been
criticized for lack of conclusiveness and predictability.
(b) Behavior
Theory
The behavioral theory assumed that
effective leaders behaved differently from ineffective leaders. It also
identified the need of consistency of behavior of good leaders. This theory can
be more clearly understood with the help of following case studies.
- The Michigan Studies: Researchers at the University of. Michigan, led by Rensis
Likert, began studying leadership in the late 1940s. Depending on broad
discussions with both the managers and sub-ordinates, the Michigan studies
identified two forms of leadership behavior. They are discussed as below:
v
Job-centered leadership behavior : The first was called job-centered leadership behavior, which
focuses on performances and efficient completion of the assigned tasks. A
job-centered leader interacts with group members to explain task procedures and
oversee their work.
v
Employee centered leadership behavior: The second behavior was identified as
employee centered leader behavior, which focuses on, high performance standards
to be accomplished. This can be done by developing a cohesive work group and
ensuring that employees are satisfied with their jobs. Thus, the leader's
primary concern is the welfare of the ordinates. The Michagan researchers
thought a leader could show signs of one kind of behavior, but not both.
- The Ohio State Studies: At about the same time, a group of
researchers at Ohio State also began studying leadership. The Ohio State
leadership studies also identified two major kinds of leadership behaviors
or styles, which are as follows:
v
Initiating-structure behavior: In initiating-structure behavior, the
leader clearly defines the leader-subordinate roles so that everyone knows what
is expected. The leader also establishes formal lines of communication and
determines how tasks will be performed.
v
Consideration behavior: In consideration behavior, the leader
shows concern for subordinates feelings' and ideas. He attempts to establish a
warm, friendly and supportive.
The most obvious difference between Michigan and
Ohio State studies is that the Ohio State researchers did not position their
two forms of leader behavior at opposite ends of a single continuum. Rather,
they assumed the behaviors to be independent variables, which means that a
leader could exhibit varying degrees of initiating structure and consideration
at the same time i.e. a particular leader could have higher ratings on both
measures, low ratings on both or high ratings on one and low on the other.
The Ohio State researchers found that a
leader’s behavior remains consistent over a period of time, if the situation
also remains same. But the researchers could not come up with one best
combination of behavior suitable to all the situations. The researchers used to
believe that the leaders in possession of both types of behavior are most
effective. However, their studies at International Harvester found that leaders
rated highly on initiating structure behavior have higher performing but
dissatisfied sub-ordinates, whereas leaders rated highly on consideration
structure had lower-performing sub-ordinates who showed signs of higher
satisfaction.
Most experts now agree that no single
set of traits or behaviors appears to be common to all good leaders. The
universal approaches to leadership can help managers examine their own
leadership characteristics and match them against the traits most commonly
identified with good leaders. In order to understand the full complexity of
leadership, contingency theory is to be studied.
(c) Contingency Theory
The main assumption of contingency
theory is that the behavior of an appropriate leader varies from one situation
to another. The motive of a contingency theory is to identify key situational
factors and to specify how they interact to determine appropriate behavior of a
leader
The three most important and widely
accepted contingency theories of leadership are as follows:
- The LPC theory: The first contingency theory of
leadership is Fred Fielder's Least Preferred Co-worker (LPC) Model.
Fielder identified two types of leadership: task-oriented and
relationship-oriented. Fielder believes that a leader's tendency to be
task-oriented or relationship oriented remains constant. In- other words,
a leader is either task-oriented or relationship-oriented while leading
his group members. Fielder used the Least Preferred Co-worker (LPC) scale
to measure the type of leadership. A leader is asked to describe characteristics
of the person with whom he or she is least comfortable while working. They
can do this by marking in a set of sixteen scales at each end, by a
positive or negative adjective. For example, three of the scales Fielder
uses in the LPC are:
Helpful -------------------- Frustrating 8 7 6 5 4 3 2 1
Tense -------------------
Relaxed 1 2 3 4 5 6 7 8
Boring ------------------- Interesting 1 2 3 4 5 6 7 8
The leader's LPC score is (hen
calculated by adding up the numbers below the line checked on each scale. A
high total score is assumed to reflect a relationship orientation and a low
score, a task orientation by the leader. The LPC measure is controversial
because researchers disagree about its validity. This is because some of the
LPC measures show whether the score is an index of behavior, personality or
some other unknown factor.
According to Fielder, the contingency
factor favours the situation from the leader's point of view. This factor is
determined by leader-member relations, task-structure and position-power, which
are discussed as below:
- Leader-member relations: A Leader-member relation refers to
the nature of relationship between the leader and his work group. If the
leader and the group enjoy mutual trust, respect, confidence and they like
one another, relations will remain good. If there is little trust, respect
or confidence and. if they do not like one another, relations will remain
bad. Good relations are assumed to be favourable and bad relations
unfavorable.
- Task-structure: Task-structure is the degree to which the group's task is
clearly defined. When the task is routine, easily understood, and
unambiguous and when the group has standard procedures, the structure is
assumed to be high. When the task is non-routine, ambiguous, complex, with
no standard procedures and precedents, structure is assumed to be low.
High structure is more favourable for the leader and low structure is
unfavorable. If the task structure is low, the leader will have to play a
major role in guiding and directing the group's activities. If the task
structure is high, the leader will not have to pay much attention.
- Position-power: Position-power is the power vested in the position of a
leader in an organization. If the leader has the power to assign work, administer
rewards and punishment, recommend employees for promotion or demotion,
position-power is assumed lo be strong. If the leader does not have
required powers, the position-power is weak. From the leader's point of
view, strong position power is favourable and weak position power is
unfavorable.
Fielder and his associates
conducted various studies highlighting if a situation favors the leadership and
group effectiveness or not.
When the situation includes
good relations, high structure and strong power, a risk-oriented leader to lie
most effective. However, when relations are good but task structure is low and
position-power is weak, li relationship-oriented
leader is considered to be most effective.
- A final point about LPC theory is
that, Fielder argues that any particular-type of leadership, which is
measured by the LPC is inflexible and cannot be changed. In other words a
leader cannot change his behavior to fit a particular situation. Fielder's
contingency theory has been criticized on the ground that LPC measure
lacks validity and that the assumption about the inflexibility of the
leader's behavior is unrealistic.
(d) The
Path-Goal theory
The path-goal model of leadership was
introduced by Martin Evans and Robert House. Path-goal theory says that a
leader can motivate subordinates by influencing their expectations. Leaders can
motivate sub-ordinates by making clear what they have to do to get the reward
they desire. The path-goal model assumes that leaders can change their style or
behavior to meet the demands of a particular situation. This model identifies
four kinds of leader behavior: directive, supportive, participative and
achievement-oriented. According to this model managers can adjust their
behavior to include any four kinds of leadership behavior mentioned above. For
instance, while leading a new group of sub-ordinates, the leader may be
directive in giving guidance and instructions to them. He may also adopt
supportive behavior to encourage group cohesiveness, to look after their needs
and ensuring that they get the rewards and benefits. As the group becomes more
familiar with the task and as new problems are taken into consideration, the
leader may use participative behavior by which he can participate with
employees in making decisions and take their suggestions as well. Finally, the
leader may use achievement-oriented behavior to encourage continued high
performance of sub-ordinates.
Environmental characteristics are factors, which are beyond the
control of subordinates. It includes task structure, the primary work group
and the formal authority system. For instance, when structure is high,
directive leadership is less effective than when structure is low.
Sub-ordinates do not usually need their boss to repeatedly tell them how to do
a routine job. According to the path-goal theory, these environmental factors
can create uncertainty for employees. A leader who helps employees reduce such
uncertainty can motivate them. The figure 14.1 shows the path goal model of
leadership.
Leaders do not always have control over
environmental factors, but the theory emphasizes that leaders can use the
control they want, to adjust the environment and to motivate sub-ordinates.
(e) The
Vroom-Yetton-Jago Theory (VYJ)
The Vroom-Yetton-Jago model was first
introduced by Vroom and Yetton in 1973 and was revised by Vroom and Jago in
1988, This model has a much less focus than the path-goal theory. It helps a
leader to determine the extent, to which employees should participate in the
decision-making processes,
The VYJ theory argues that
decision-effectiveness is best judged by the quality of decision and by the
acceptance of that decision on the part of employees. Decision acceptance is
the extent to which employees accept and are loyal to their decisions.
To maximize decision effectiveness, the
VYJ theory suggests that leaders adopt one of five decision-making leaderships.
The appropriate leadership depends on the situation. As summarized in the
following table, there are two autocratic types of leadership, which are AI and
All, two consultative types of leadership, which are CI and CII and the other
one is group GII.
Decision-Making Styles in the VYJ model
Decision Style |
Description |
AI |
Manager makes the decision alone. |
AII |
Manager asks for information from
subordinates but makes (he decision alone. Sub- ordinates may or may mil be
informed about what the situation is. |
CI |
Manager shares the situation with
individual subordinates and asks for information and evaluation. Subordinates
do not meet as a group and the manager alone makes the decision. |
C II |
Manager and subordinates meet as a
group to discuss the situation but the manager makes the decision. |
G II |
Manager and subordinates meet as a
group to discuss the situation and the group makes the decision. |
A = Autocratic; C= Consultative; G =
Group
The situation is defined by a series of
questions about the characteristics or attributes of the problem under
consideration. To address the questions, the leader uses one of the four
decisions. Two of them are used when the problem affects the entire group. For
example, a decision about the facilities to be given to employees in a new
office affects the entire group and the other two are appropriate when the
decision affects a single individual only. e.g. a new office for that
individual only.
Moreover, one of each is to be used
when the decision has to be made quickly because of some urgency and the others
arc to be used when the decision can be made more slowly and the leaders wants
to use the opportunity to develop subordinates' decision-making abilities.
The VYJ model was criticized because of
its complexity. Computer software has been developed to aid leaders in defining
the situation, answering the questions about the problem attributes and
developing a strategy for decision-making participation.
Although the VYJ model is too new to have been thoroughly tested,
evidence so far indicates that this model can help leaders to choose the most
effective way to include the sub-ordinates in decision-making.
OTHER CONTINGENCY APPROACHES
In addition to these three major
theories, there are other contingency models or theories developed in recent
years. The other models are as follows:
- Vertical Dyad Linkage Model: This model stresses the .fact that
leaders actually have different kinds of working relationship with
different subordinates. Each manager-subordinate relationship represents
one vertical dyad. The Vertical Dyad Linkage model suggests that leaders
establish special working relationships with some subordinates based on
some combination of respect, trust and liking. These people constitute the
‘in-group’. Other subordinates remain in the ‘out-group’s, who receive
less of leader's time and attention. Those in the 'in-group' receive more
of the manager's time and attention and are better performers. Research
shows that people in the ‘in-group’ are more productive and more satisfied
with their work than ‘out group’ members.
- Life Cycle Model: The life cycle model suggests-that appropriate leader
behavior depends on the maturity of the followers. In this context,
maturity includes motivation, competence and experience. The model
suggests that as followers become more mature, the leader needs to move
gradually from high to low task orientation. Simultaneously, the leader's
employee-oriented behavior should start low, increase at a moderate rate
and then decline again.
Many leaders are familiar with the life
cycle theory because it is both simple and logical. However, it has received
little scientific support from researchers.
EMERGING PERSPECTIVES ON LEADERSHIP IN
ORGANIZATIONS
The new perspectives that have
attracted attention are the concepts of substitutes for leadership and
transformational leadership.
Substitutes for Leadership
The existing leadership theories and
models try to specify what kind of leader’s behavior is appropriate for
different situations. They do not take into consideration, the situations where
the leadership is not needed. The substitute concept identifies the situations
where the characteristics of the subordinates, the task and the organization
replace leaders' behaviors. For example, when a patient is admitted to an
emergency room in a hospital, nurses, doctors and attendants act immediately
without waiting for directive or supportive behaviors of leaders in an
emergency ward.
Several characteristics of the
sub-ordinate may serve to replace or change .the behavior of the leaders. For
example, employees with much ability and experience may not need to be told
what to do. Similarly, a strong need for independence by the sub-ordinate may
result in ineffectiveness of leaders’ behavior.
Characteristics of the task that may
substitute the leadership include, the availability of feedback and intrinsic
satisfaction. For example, when the job is routine and simple, the subordinate
may not need direction. When the task is challenging, the subordinate may not
need or want support.
Organizational characteristics that may
substitute for leadership include formalization group cohesion, inflexibility
and a rigid reward structure. For example, when policies are formal and rigid,
leadership may not be needed.
Transformational Leadership
Another new concept of leadership goes
by a number of labels: charismatic leadership, inspirational leadership,
symbolic leadership and transformational leadership. This is a leadership that
transmits a sense of mission, increases teaming experiences and inspires new
ways of thinking.
Charisma is a form of interpersonal
attraction. Charismatic people attract followers and this type of leader has
great power over his or her followers. Charismatic leaders are self-confident
and can influence others. The followers of a charismatic leader identify with
the leader's beliefs, accept, trust and obey the leader without questioning him
and thereby contribute toward the success of the organizational goals.
Leadership Skills
There is now recognition in both
leadership theory and practice of the importance of skills, how leaders should
behave and perform effectively. Although there are many skills, such as
cultural flexibility, communication, HRD, creativity, and self-management of
learning, the research-based skills identified by Whetten and Cameron seem to
be most valuable. Their personal skills model, involving developing
self-awareness, managing stress and solving problems creatively; the
interpersonal skills model, involving communicating supportively, gaining power
and influence, motivating others and managing conflict, are especially
comprehensive and useful. Finally, the widely recognized organizational
behavior .techniques such as, training, job design and leaders can also
effectively use behavioral management.