Authority is defined as the power, the right, the clout to influence people and get them to do what you want and need them to do. A leader has to have authority. The question or the challenge is how do they garner that authority? How do they capture that authority in the most productive way?
If authority is the ability to influence others – we can think about the
different sources of authority – where we can glean our authority from as we
work with others. What leaders need to recognize is that there will be
different impacts, and a different level of effectiveness, depending upon where
we have gained our authority from.
It has the following elements:
1. There exists a right in
authority. The right is given by a superior to the subordinate. It puts the
persons in a position to regulate the behaviour of his subordinates.
2. The right of giving of order
is legitimate.
3. The right of decision-making
also goes with authority. This will enable in deciding what is to be done, when
it is to be done and who is to do it.
4. Authority is given to
influence the behavior of subordinates so that right things are done at right
times.
5. The exercise of
authority is always subjective. It is influenced by the personality traits of
the person on whom it is used.
Sources of Authority:
5 Sources of Authority
Legal: The ability to
influence others based on your official authority and position
Expert: The ability to
influence others based on your knowledge and expertise
Reverent: The ability to
influence others based on your behavior, manner and approach Reward: The
ability to influence others by giving or withholding rewards
Punitive: The ability
to influence others by imposing a penalty for fault, offense or violation
Legal Authority When a leader
uses their position and title as the primary source of their authority, people
often do what they need to do because they “have to” not because they want to.
This results in a lower level of motivation and engagement. Many new leaders
think once they have a title people will automatically respond to them and
respect them. What they often learn is that respect has to be earned and
authority that comes from a place of respect is much stronger. Depending on
your title/position as your source of authority often leads to an authoritative
leadership style, and the resulting consequences of that approach. A title
doesn’t do much – it’s what you do with it. However – there are some
organizational cultures that are very title driven. So this would have an impact
on one’s authority.
Expert Authority Being an
expert and “knowing your stuff” is important. People will respect that.
However, as a leader of people your main goal is not to know everything. Your
main priority is to bring out the best talents and skills of all of your team
members to achieve the best results. Knowing all the answers and being an
expert may be comforting to some, but is not an effective long term strategy to
be able to influence people to get them to do what you want them to do. You certainly
need some subject matter expertise to gain respect – but not as a primary
source of your authority.
Reverence Authority This
is how you “conduct yourself” as a leader – how you behave, your manner, in
general your approach. This is a very effective and important source of
authority. Certainly leaders need to “know their stuff” (expert), and it
doesn’t hurt to hold an important title (legal), but how one conducts
themselves is most important. Reverence is the human component. How you
interact with others, communicate, listen, engage, respond, etc. If people feel
valued by you, they will respond in kind.
Reward Authority Garnering
influence because you can reward people. Overreliance on using rewards to
influence people leads to multiple problems. • People begin to only do what
they need to do based upon the reward associated with the task. • People may
also get “fussy” and particular about the rewards, continuing to want something
more, or more to their liking. This is not a sustainable approach as a primary
source of authority. Certainly important from time to time. And most important
is that the rewards given are significant and meaningful to the individual
recipient.
Punitive Authority Most
people agree that taking a punitive approach on a regular basis is ineffective.
Constantly finding fault, criticizing, imposing restrictions, etc. decreases
motivation, creates a poor working environment and provokes fear. Some people
believe fear can be an effective motivator. If so, only sporadically and in
certain circumstances. Ex. if one has fear of losing their job because of poor
market conditions – this may be an effective motivator. However, fear of
ridicule from one’s boss is wrong.
WEBER’S TRIPARTITE CLASSIFICATION OF AUTHORITY
Some persons are of the view that
it flows from upward to downward subordinates, others feel that it goes from
bottom to upward because of its acceptance by those on whom it is to be used,
the theories of authority are discussed as;
1. Legal/Formal
Authority:
According to this theory
authority is based upon the rank or position of the person and this authority
may be given by law or by social rules and regulations protected by law. A law
may grant authority to a policeman to arrest a person committing a crime. The
president of a company may take an action against an employee for not complying
with rules because company rules has bestowed this authority in him.
This authority is called formal
authority. This type of authority is embedded in the bureaucracy where
authority is bestowed upon contractually hired and appointed officials. In a
company form of organization shareholders appoint Board of Directors to
exercise all authority. The Board to Directors delegates its powers to the
Chief Executive who delegates it to the managers and so on.
While bureaucracy is the purest
form of legal authority, other forms may comprise of elected office bearers or
office bearers appointed by the members. These persons follow authority since
their roles are defined by the rules and regulations framed by such bodies.
2. Traditional
Authority:
Traditional authority has
evolved from a social order and communal relationship in the form of ruling
lord and obedient subjects. The obedience results in traditional authority of
the lord. The traditional chief rules as per his own pleasure and makes his own
decisions. Generally, these decisions are based on considerations like ethnic
equity and justice. The authority passes from the father to the son.
In a family system, father
exercises traditional authority over members of the family. The traditional
authority is generally followed in Indian family system. It is the father who
guides the activities of the family and others obey out of respect and
traditions. In traditional form of authority there is no formal law or
structured discipline and relationships are governed by personal loyalty and
faithfulness rather than compulsions of rules and regulations or duties of the
office.
5. Charismatic
Authority:
The charismatic authority rests
on the personal charisma of a leader who commands respect of his followers. The
personal traits such as good looks, intelligence, integrity influence others
and people follow the dictates of their leaders because of such traits. The
followers become attached to the leader because they feel that he will help
them in achieving their goals. The charismatic leaders are generally good
orators and have hypnotic effect on their followers. The religious and
political leaders come under this category.