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21 October, 2021

Customer

 A person who has some sort of account with the bank (may be fixed, current or savings). Frequency of

transaction is in the account is not essential. One single transaction is good enough. Banker-customer relationship is a contractual. Availing of DD/TT facilities and depositing valuables for safe custody and other services occasionally without having any account with the bank are not enough to become a customer.

 

Banker-Customer: General Relationship.

A banker, in course of his day to day business, enters into different kinds of relationship with his customers

and clients. These relationships may be broadly categorized as (a) General Relationship and (b) Special Relationship. The General Relationship between a banker and customer differs depending on the basis of types of dealing they undertake between themselves. Banker-customer is contractual relationship. Generally the following are the major forms of relationships between a banker and his customers: (a) Debtor-Creditor, (b) Principal-Agent, (c) Trustee-Beneficiary,  (d) Bailor-Bailee and (e) Lessor-Lessee.